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Guitars Reviews(2924)

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow
By S***s
Apr 17, 2021
Still saying on way to UPS after being shipped 13 days ago. Sent email and was told to wait another week and see if it updates. No that's BS!!!!
Service Team:

Thanks so much for your feeback. Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow
By M***n
Apr 15, 2021
I have not received....
Service Team:

Thanks so much for your feedback. Sorry for the inconvenience caused to you! We appreciate your support for Glarry. Hope you could receive it on saturday.

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow
By A***y
Apr 13, 2021
My 4th guitar string came broken!
Service Team:

Thanks so much for your feedback. Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow
By K***l
Apr 13, 2021
The bass is nice looking but buzzes slot when played. It has a dead spot on the d string on the 8th or 9th fret with which I'm very unhappy. I was advised by your customer service to take it to a guitar shop to see if they could fix it. The nearest guitar shop is 25 miles from me. I'm hoping that I can get a Return Label so I can send it back. I purchased an electric guitar from you that I'm quite pleased with. I'm sure the problem with the bass is the exception to the rule when it comes to the ...
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow
By M***u
Apr 13, 2021
I haven't received my order yet it has been almost a week and my package has not moved for four days
Service Team:

Thanks so much for your feedback. I am so sorry for the delay. Hope you will receive it soon. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset
By J***y
Apr 12, 2021
Well, you asked I received Sunburst Tele wherein the bridge pickup was rusted and inoperable. You replaced it with another that was crushed in shipping and arrived with major finish cracks and chipping. You offered a $15 refund. Swell. No thanks.
Service Team:

Thanks so much for your feedback. Our customer-service will contact you soon. Glarry.

Glarry GIB 5 String Electric Bass Guitar SS Pick-up Burlywood Transparent Yellow Sunset Brown
By S***e
Apr 11, 2021
Very good starter bass at a decent price. Nice tone was easily dialed in. B string isn't floppy and even string volume on all strings. Not heavy, actually too light imo. Lacks the solidness of a higher level instrument. Quality doesn't have to be expensive as Glarry has shown here. Way to go Glarry!!
Service Team:

We appreciate your support for Glarry. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GST Maple Fingerboard Electric Guitar Black Red Blue Sunset
By C***r
Apr 09, 2021
Gotta be honest they sent me the wrong guitar with a crack in the body near the tone knob and and it had a couple of chips in the paint gotta be honest I kinda was expecting a bit more but I didn't wanna be rude and contact them about it
Service Team:

Thanks so much for your feedback. We are so sorry for this. Our customer service will contact you soon. Glarry

Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset
By K***r
Apr 09, 2021
Guitar was beautiful and felt nice but unfortunately mine was damaged. They did give me most of my money and I kept the guitar. But I would have rather a new guitar. They just really didn't want to make that deal. And its kinda hard to get in contact with them. I really wanted to like it. Maybe I'll try again someday
Service Team:

Thanks so much for your feedback. I am so sorry for the issues. Our customer - service will re-contact you soon. Glarry

Glarry 170 Type Electric Guitar w/ 20W Amplifier Sunset White Black
By J***h
Apr 07, 2021
Gutar was delivered to wrong apt. UPS got it wrong. Ive emailed them but no reply. Neighbor kept it. I found packaging in dumptser. Very nice packaging.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for GLARRY. We have already reflected your problem to our logistic department.We would censor more about the problem. Our customer - service will contact you soon. Glarry

Apr 10, 2021
After talking with Lin, problem seems to be resolved. Thats costomer service!
Glarry Burning Fire Style Electric Guitar w/ 20W Amplifier Red Black Sunset
By G***z
Apr 06, 2021
I have not received my guitar I am not sure why It has been a week.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for GLARRY. We have already reflected your problem to our logistic department. We would censor more on the problem. Our customer - service will contact you soon.

Glarry GT502 41inch Matte Dreadnought Cutaway Spruce Front Acoustic Guitar Black Gradient Red Gradient Sunset Burlywood
By N***l
Apr 05, 2021
I sent 4 emails to Customer service. With no reply. The guitar also arrived 6 days late, though that was the fault of Fed ex.. also non communicable. I ended up having to spend 300 bucks on an instore guitar for my child. So. Yeah.
Service Team:

Thanks so much for your feedback. We appreciate your support for Glarry. Sorry for the inconvenience caused to you! Our customer - service will contact you soo. If you don't receive our reply, please check your spam folder.Glarry

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow
By A***n
Apr 05, 2021
Worst place to get a guitar, still haven't got mine
Service Team:

Thans so much for your feedback. We appreciate your support for Glarry. Sorry for the inconvenience caused to you! We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

Glarry GT504 38inch Matte Concert Cutaway Spruce Front Acoustic Guitar Burlywood with Bags
By M***n
Apr 04, 2021
The fret board is damaged between the seventh and eighth fret.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

Glarry GST Electric Guitar White Red Blue Yellow Green Sunset Sky Blue Black
By J***M
Apr 02, 2021
This is 3rd Notice. Send me a prepaid return label . No more waste time.
Service Team:

Thanks so much for your feedback, our customer will contact you soon. If you don't receive our reply, please check your spam folder.

Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset
By J***z
Mar 29, 2021
Not the one i ordered
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for GLARRY. We have already reflected your problem to our logistic department.Our Customer - Service will contact you soon.

Mar 31, 2021
Awesome customer service, 100+ Stars
Glarry GP Fretless Electric Bass Guitar 4 String Burlywood Sunset
By T***e
Mar 29, 2021
It has been 12 days and the bass still has not left their facility! Guess I will just cancel the order.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails.Glarry

Glarry GTL Semi-Hollow Electric Guitar HS Pickups F Hole Blue Burlywood Wine Red Transparent Yellow
By R***g
Mar 26, 2021
Dear Glarry, I received my Glarry GTL Semi-Hollow Electric Guitar yesterday. I was disappointed to find that the guitar had been damaged. Please see the photo for a the damage in the F hole. Thanks, Ron
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GJazz Electric Bass Guitar w/ 20W Amplifier Burlywood Sunset Black
By B***z
Mar 25, 2021
For having to choose UPS which makes it difficult to contact them after all of this.
Service Team:

Thanks so much for your feedback, we are so sorry for the issues. Our customer-service will contact you soon. Glarry

Glarry GTL Semi-Hollow Electric Guitar HS Pickups F Hole Blue Burlywood Wine Red Transparent Yellow
By D***h
Mar 24, 2021
I ordered a bundle deal, electric guitar and hard case. THE ITEMS SHIPPED SEPERATELY. GLARRY SENT ME A HARD CASE THAT IS TOO SMALL FOR THE GUITAR I BOUGHT!!! ONE FINE BUNDLE DEAL!!! MY RATING IS ZERO STARS.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

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