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Even when offering only top quality products, we know that there is the chance of an occasional defect or product issue.
The terms and conditions listed here will govern all warranty claims for Glarry Musical Instruments products.

These terms and conditions cover all instruments manufactured and distributed by Glarry Musical Instruments. There is no additional warranty, express or implied. Please read the following warranty guidelines and restrictions carefully Before you purchase:

Glarry Musical Instruments warrants its instruments to be free of defect in material and construction for 60 days from the date of purchase. Warranty excludes accessories and cases. Please see below for limitations and restrictions to this warranty. Glarry Musical Instruments will, at its option, repair or replace any item found to have been defective in materials or manufacture under the terms stated here. Glarry Musical Instruments shall be the sole arbiter of eligibility for warranty repair or replacement. Glarry Musical Instruments liability is limited to repair or replacement of defective items.

To be eligible for warranty coverage, Manufacturers Require Evidence Of Warranty Defect – If you discover a product issue you will be required to provide photo and/or video evidence of the issue.
the original purchaser of the item must present the defective item, together with the original receipt of purchase, to the dealer from which it was purchased. The dealer will then make arrangements with Glarry Musical Instruments for repair or replacement of the defective item.

Glarry Musical Instruments reserves the right to make changes to this warranty. The policies in place at the time of purchase will be honored.

Restrictions:

1. 180 days warranty applies only to original purchaser of instrument;
2. Warranty does not cover strings, reeds, cases or other free accessories;
3. Damage caused by neglect or misuse of instrument is not covered;
4. Delicate instruments are affected by climatic conditions. Exposure to excessive heat, cold, dryness, or moisture is considered neglect;
5. Instrument adjustment is not covered by this warranty;
6. Normal wear caused by normal use of items is not covered by this warranty;
7. Natural products, such as wood, cannot be guaranteed against cracking, seam separation, warping of fingerboard or chipping.

If you have any questions about our warranty policy, please email us: cs@glarrymusic.com or contact us online via skype: 15159606809 and we will be happy to assist you.