July 11, 2024
GMF guitar arrived quickly and well packaged...but it will need some work to be playable. The biggest issues are sprouting frets with sharp edges along the entire fretboard, and the nut is cut way too high on the low E and A strings, so that even when open strings are in tune, fretted notes are very sharp on the first 5-6 frets. I adjusted the saddle heights down to try to minimize, and the neck is fairly straight, and the other 4 strings intonate well, so i believe it's the nut, not at the bri ...
GMF guitar arrived quickly and well packaged...but it will need some work to be playable. The biggest issues are sprouting frets with sharp edges along the entire fretboard, and the nut is cut way too high on the low E and A strings, so that even when open strings are in tune, fretted notes are very sharp on the first 5-6 frets. I adjusted the saddle heights down to try to minimize, and the neck is fairly straight, and the other 4 strings intonate well, so i believe it's the nut, not at the bridge or neck that's causing sharpness. Other minor issue is the neck humbucker pickup is sitting deeper towards the neck than the bridge, and can't be leveled adjusting the screws for its height...problem probably lies underneath. Understand that at this price point, the GMF is a budget/beginner's guitar, but this will take more than a little set-up---namely filing/replacing the nut, filing and crowning all the sharp frets to play. So it's a project guitar, i suppose!
Service Team:
We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. We have forwarded your issue to our Research and Development Department and Quality Control Department, and we will strengthen our control over product quality and continuously improve our quality. Glarry
July 15, 2024
Update: Lynn from Glarry reached out quickly and courteously to address my concerns. I appreciate that Glarry works to ensure customer satisfaction. After some work (filing frets and nut) and a fresh set of strings, it's playing better! It's a fine looking, light guitar with 24" scale that's benefitted from some extra care.
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