Reviews of Glarry Musical Instruments in Glarrymusic.com

By J***n

March 21, 2023

I didn't get my delivery. When I contacted customer service asking what if it was sent to a wrong address. I was giving a sarcastic response that stated, it might get lost or taken by someone. Upsetting and unprofessional in my opinion!

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

Glarry GV103 4/4 Spruce Panel Violin Black White Matte

By S***n

March 20, 2023

Piece came broken. I bought it for my husband for our anniversary, and I tried to glue it back on, but it didn't last long. Here's a picture of it glued.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

Glarry 36inch Burning Fire Style Electric Guitar HH Pickup w/20W Amplifier Black Sunset Blue

By T***e

March 09, 2023

Guitar came with broken tuners and was completely unplayable out of the box. Pretty much a decent looking body with a lot of scrap parts. Can't comment on amp, humbuckers or anything else without tuners and proper bridge. Hopefully it doesn't cost me another hundred to make this thing even playable.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon.Glarry

Glarry GTL Semi-Hollow Electric Guitar F Hole HS Pickups w/20W Amplifier Yellow Red Burlywood Blue

By D***n

February 24, 2023

I was ordered the yellow one and got the blue one.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for GLARRY. We have already reflected your problem to our logistic department. Our Customer - Service will contact you soon. Glarry

Glarry Dual-tube X-Shape Keyboard Stand Black

By A***i

February 20, 2023

the screw is not even working and i dont know if its missing screws

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

Glarry GT102 41inch Full-Size EQ Cutaway Spruce Top Grape Voice Hole Round Back Acoustic-Electric Guitar

By J***n

February 16, 2023

I did order two of them in two different colors one is Red, and one is Sunset. But I received both of them in the same color. I love Glarry Guitar, I bought a lot of Guitars from Glarry and they are all good. But this time I was really upset. As you can see in the picture

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails.Glarry

February 23, 2023

Update on Thursday, 02/23/2023. I just received the replacement RED color. Thank you so much for quicken resoled the issue wrong color of guitar in shortest time as fast as you can. I'll continue purchasing more guitar from Glarry in the future. Glarry's customer service excellent. Thank you so much Glarry!

Glarry GV100 Solid Wood Violin 1/8 1/2 1/4 3/4 4/4

By A***d

February 15, 2023

If I could give this 1 star I would. This "instrument" is completely incapable of staying tuned for even a 30 minute lesson. Our instructor was floored a business would even sell this. Terrible customer service and terrible product.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

Glarry GP Electric Bass Guitar w/20W Amplifier Black Blue Burlywood Red Sunset White Yellow

By S***r

February 15, 2023

DO NOT BUY FROM THIS COMPANY. Bass and amp quality is not great at all. One of the strings cannot be fixed. Customer service not great either. I've been trying to return this product and they refuse to take it back. Spend your money on a better quality brand, it'll save your time and money!

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

Glarry GV100 Solid Wood Violin 1/8 1/2 1/4 3/4 4/4

By v***m

February 13, 2023

I recently purchased the violin for my son. It was difficult to fix the bridge and tuning it also was difficult. Send an mail to customer care but no reply. How do I contact customer care for further assistance

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

February 17, 2023

I ordered 3/4 size violin for my son. Unfortunately the violin had some issues and was difficult to fix. I contacted the team and they were friendly to arrange for refund.

Glarry GIB Bass Guitar Full Size 4 String Burlywood Black Sunset

By N***e

February 03, 2023

Knobs were loose straight out of the box

Glarry GTL Semi-Hollow Electric Guitar F Hole HS Pickups w/20W Amplifier Yellow Red Burlywood Blue

By J***s

February 01, 2023

It was the wrong color cracks in the paint was supposed to be blue was yellow scratches dints neck wasn't attached properly gaps between neck and body very dissatisfied going to the better business bureau to report this and seen this isn't first instance

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

Glarry GT102 41inch Full-Size EQ Cutaway Spruce Top Grape Voice Hole Round Back Acoustic-Electric Guitar

By S***z

January 25, 2023

Have not yet received package.tracked with ups seems a delay and problem. They say it's on the way but was supposed to receive on Jan 18.ill keep you posted if don't receive soon may have to start claim process. Think ups may have lost it?

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails.

Glarry 40W GEA-40 Electric Guitar Amplifier Black

By J***e

January 22, 2023

Still have not received amp. Got fire guitar package, got it, ordered skull blue guitar, got that also. But have not got 40W GEA-40, FROM ORDER GM20230117V4U6. WHERE IS IT???

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

January 24, 2023

Original 1 star, for not getting item. Got today, very, very happy grandson's new amp is here, and just what he wanted. Second electric guitar and amps bought for grandsons. Give5 stars now.

Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset

By k***f

January 14, 2023

My low expectations were set too high for this purchase. The craftsmanship is terrible; I have scratches under the finish on the back of the body, deep gouges on the fretboard, blown out drill holes for the fret marker inlay, rough tarnished fret wires made from the softest cheap metal available. There is a terrible buss at the 9th fret on the A and D string, and looking down the neck there is good relief on the low E side while practically dead flat on the high E side, so I'm assuming the neck ...

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

January 18, 2023

Good customer service compensates for overall quality. I'm very satisfied with what I've paid for now. The neck has adjusted well, but fret wires weren't seated. The holes in the saddle that hold the strings we're too small and make it easy for the string to break. A days work and new strings and a better nut have done a lot, but I'll need the frets to be filed to remove the buzzing. Great price for a project guitar.

Glarry GV102 Acoustic EQ Electric Solid Wood Violin 4/4 Black Matte

By R***y

January 11, 2023

There are chips all over the violin the resident was completely destroyed and cracked and dried up the bow was frayed and they're supposed to be an additional bow there is also supposed to be a DVD and instruction guide and there was not anywhere to be found

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

Glarry High Grade Electric Guitar Square Hard Case for GST GTL 170 SG and Burning fire Style Flat Black

By B***e

January 06, 2023

Ordered this case almost 2 weeks ago with a delivery of 5 to 7 days. UPS shows a shipping label, but indicates that they have not received the item to create tracking information. It appears that Glarry created a shipping label but has never got the item to UPS for shipping. Contacted Glarry via E-Mail and they responded that the item was in transit and to be patient. I need this case and if I had known there was going to be an issue I would have ordered from somewhere else. Not at all satisfied ...

Service Team:

Thanks for your comment. We will try harder to offer better products and service. Looking forward to your next visit! GLARRY

Glarry Burning Fire Electric Bass Guitar HH Pickups w/ 20W Amplifier Sunset Burlywood White Black Red

By R***x

January 04, 2023

ordered this bass and amp set, only got the bass, no amp to be found. i would like to get everything i ordered and i see 2 tracking numbers yet both show delivered as the status. what is happening?1 star for incomplete job.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

January 05, 2023

i would like to re-do my negative review. the order has been completed to my satisfaction and i have both guitar and amp. the bass is a beauty. even though not my style but my grandson will love it and it will challenge his young hands with its chunkiness. the amp will be suitable as well as it will keep him quieter at home, i have other amps for him to use at my place when he needs to shake the walls. all in all, t is a great starter bass in my opinion for a kid who is enthused and ready to str ...

Glarry 36inch Burning Fire Style Electric Guitar w/ 20W Amplifier Red Black Sunset

By S***a

December 28, 2022

To start off this review, the guitar looks and feels amazing. I was blown away with how beautiful this guitar was as soon as opened it. This is my first guitar so I was super excited. However, as I was going through everything I never found an amplifier:/ I know this wasn't my mistake because the bundle is said to come with a 20W amplifier. As seen in the image, you can see a rectangular cut out that seems like that's where the amplifier should've been but it wasn't. This is my first purchase fr ...

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

January 07, 2023

it didn't let me update my satisfaction however, i'm updating my review because i misunderstood that my amp would get here days later after i received my guitar and everything else. To start off, i say again, the guitar is excellent quality and has a perfect weight to it, it seems very sturdy and it's just overall beautiful. Glarry has awesome customer service so I was able to reach out to them about my AMP and they explained everything to me and about a week later I received my AMP. The AMP is ...

Glarry GP Electric Bass Guitar w/20W Amplifier Black Blue Burlywood Red Sunset White Yellow

By M***s

December 27, 2022

I ordered this to start myself off, was really excited. Tried it out as soon as it got here Everything was working fine until I went to use the amp. There is absolutely no sound coming out sounds the exact same on and off :/

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

December 29, 2022

4.5stars! The bass is rlly good quality. This is a really amazing set especially for someone that's starting out. It's got everything you need to get yourself a good start and learn. Team was very helpful with getting me a replacement amp. Looking forward to getting it to get the full effect!

Glarry GTL Semi-Hollow Electric Guitar HS Pickups F Hole Blue Burlywood Wine Red Transparent Yellow

By w***s

December 20, 2022

never got it, got the yellow one instead. Glarry offered a $20 refund which I haven't received yet.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. Our Customer - Service will contact you soon. Glarry

Glarry GP Electric Bass Guitar w/20W Amplifier Black Blue Burlywood Red Sunset White Yellow

By B***l

December 18, 2022

i got my bass with all the strings buzzing against the frets and my E string was broken. My A string can't tune to A because when i tune it down from D (they had all my strings set to D when i got it) it becomes unplayable

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

December 27, 2022

my bass did come with bad fret buzzing and broken E string but they sent me a $85 refund to get it fixed so if i could update these stars i'd give them a 4 star for resolving my problem, thank you lynn

Glarry GPP-103 88 Semi-Weighited Keys Foldable Standard Digital Piano Black

By E***s

December 15, 2022

I have not received my piano. I would appreciate your following through. Thank you

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails.Glarry

December 29, 2022

Customer service resolved my delivery issues in just a few days after my complaint and I love that they responded immediately.

Glarry Latin Percussion 13" & 14" Timbales Drum Set with Stand and Cowbell Golden Black

By A***s

December 07, 2022

I still not received my order and no info on when will I get order just says on history on order it says it is shipped but no date of when will I get order I would like to know when by email or phone call would be nice .

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

Glarry GV100 Solid Wood Violin 1/8 1/2 1/4 3/4 4/4

By B***n

November 26, 2022

Extremely disappointed with my purchase. Only came with 3 strings, the string for G was ridiculously short. The tuning pegs will not stay tight enough to keep the bridge standing. I plan on returning my product ASAP.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

Glarry GEP-105 61-Key Portable Electronic Piano Keyboard w/LCD Screen, Microphone

By P***m

November 22, 2022

Got it today and I didn't get the microphone or cable it was suppose to come with.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

Glarry GIB Bass Guitar Full Size 6 String HH Pickup Burlywood Sunset

By K***n

November 10, 2022

Tracking number never populated with any info, contacted customer service after a week , was told to just wait a few days. never received order. I realize things happen, just be upfront and transparent, but getting the run around is never good. therefore I cannot review the product since I never received, but based on the costumer service experience I can not give a high rating.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

Glarry GST3 Electric Guitar Blue Sunset

By A***z

November 09, 2022

I received an email stating that my product had shipped and how did I like it. Well I haven't received my product, and can't be a hold of anyone to help. OnTrac has no information all it says is that they are waiting to receive the product from Glarry. Hopefully someone will read this and contact me

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails.Glarry

November 11, 2022

I wish I could edit the stars because after writing this review and emailing Glarry the general manager Lynn contacted me. She made the whole situation right, sent the guitar and we can't be any happier with the way things were fixed. The guitar arrived, it's beautiful and we will definitely purchase from Glarry in the future and will definitely recommend them. I will be writing a new review because they don't deserve one star. They definitely deserve 5 and more. Thank you Lynn.

Glarry GP Electric Bass Guitar w/20W Amplifier Black Blue Burlywood Red Sunset White Yellow

By J***s

November 05, 2022

I messaged this company minutes after ordering to try and make sure they got right directions because I was left no option to do so when purchasing They did not respond til next day and told me I should take it up wiith shipping company. so I was like lets cancel it because I often have things accidentally left at neighbors and have never received them. too bad already shipped. they were no help whatsoever. To me that's bad buisness.

Service Team:

Sorry for the inconvenience caused to you! Our Customer - Service will contact you soon. Glarry

Glarry 13" x 3.5" Snare Drum Poplar Wood Drum Percussion Black Wood Tiger Stripes

By E***u

November 02, 2022

absolutely terrible

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

Glarry GV102 Acoustic EQ Electric Solid Wood Violin 4/4 Black Matte

By L***s

October 15, 2022

The violin arrived with the strings under the fret board. As I pulled them up the strings were crossed so I had to uncross them and I realized that there was no tightening peg where the strings attach on the bottom of the violin where the E string should be. The piece where the strings attached was also very loose and easily unattached.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry