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4.6 5 6961

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4.6 out of 5


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Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset
By F***e
July 15, 2024
I guess I was expecting a little better guitar than what I got. First off the neck had a bow in it and it was unfinished the frets were sticking out on the sides so I had to shim the neck and then take the nut off and trim that down some send it down just to get the strings close enough to the neck to where it was halfway playable just shoddy workmanship. I will never order from Glarry again.
Service Team:

We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. We have forwarded your issue to our Research and Development Department and Quality Control Department, and we will strengthen our control over product quality and continuously improve our quality. We'll contact you soon. Glarry

Glarry GV100 Solid Wood Violin 1/8 1/2 1/4 3/4 4/4
By A***n
June 18, 2024
I ordered 1/4 but i got 4/4 size. How i can return or replace?
Service Team:

Thank you for your comment.We'll check it and reply you soon. Glarry

Glarry GIB Bass Guitar 4 String Red Pearl Guard w/20W Amplifier Black Green
By M***o
June 18, 2024
Never received.
Service Team:

We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. Glarry will immediately check your order status and reply to you within 24 hours. Glarry

Glarry GP Fretless Electric Bass Guitar 4 String Burlywood Sunset
By B***r
June 11, 2024
The fretless bass is ok for a beginner. The fret board was really rough. The plastic nut was cut to deep causing the strings to bottom out in the F and F# position. And the strings are garbage. It has a nice tone and the finish on the body is good. The tuners was hard to turn. It got here pretty quick and undamaged. The truss rod is fine. The fretboard needed work, I had to sand it with 320. Then coated with polyurethane along with the whole neck. If you don't know how to do that your out of ...
Service Team:

We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. We have forwarded your issue to our Research and Development Department and Quality Control Department, and we will strengthen our control over product quality and continuously improve our quality. We'll contact you soon. Glarry.

June 14, 2024
The bass is ok. It needs a little work, but that's to be expected. The shipping was fast, I got it undamaged. The company reached out to me and addressed the issue, that's appreciated. Thanks.
Glarry Latin Percussion 13" & 14" Timbales Drum Set with Stand and Cowbell Golden Black
By A***s
May 30, 2024
Drum arrived with a hole in the 14" head. I tried to send an email to customer service but the email address link came back as undeliverable. I've bought a few products from Glarry in the past couple of years. The sax had stuck keys, my first bass guitar arrived with a broken tuner and now the drum has a hole in the head. Even thought the repairs a inexpensive for each product I've purchased, they have been a consistent inconvenience. Third time is charm. This is definitely the last time I'll gi ...
Service Team:

We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. We have forwarded your issue to our Research and Development Department and Quality Control Department, and we will strengthen our control over product quality and continuously improve our quality. We'll contact you soon.

Glarry Student E Flat Alto SAX Saxophone Gold Black
By A***s
May 30, 2024
Had stuck keys. The fix was easy but an inconvenience
Glarry GIB 5 String Bass Guitar Full Size HH Pickup Black Burlywood Sunset
By A***s
May 30, 2024
Arrived with broken tuner. Customer service said I had to purchase another on my own and repair it myself.
Glarry GIB Bass Guitar Full Size 6 String HH Pickup Burlywood Sunset Black
By R***l
May 21, 2024
Pros: looks nice hanging on my wall. Cons: two nobs wobble around like a joysticks, the bass isn't very loud on any amp or with any cable, even at max volumes on amp and bass, very quiet. Im assuming it is defective but at least I have wall art. Who has time to learn bass anyway.
Service Team:

We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. We have forwarded your issue to our Research and Development Department and Quality Control Department, and we will strengthen our control over product quality and continuously improve our quality. Glarry

Glarry GMB102 44.5 Inch EQ Acoustic Bass Guitar Matte Black Burlywood
By L***z
May 14, 2024
Please tell me where my order is? It was shipped to the wrong address and it was the wrong product. Please help. Thank you. Order #GM202405086JN8 May. 08,2024 Shipped FedEx free shipping - 776284466978 :: https://www.fedex.com/fedextrack/?trknbr=
Service Team:

We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. Glarry will immediately check your order and reply to you within 24 hours. Please check your email carefully. Glarry

May 17, 2024
Shipment was delivered to a different address due to shipper. (Fedex) found product and love it.. Great buy. Thank you. Can't change it from 1 star to 5 stars ✨️
Glarry GV103 4/4 Spruce Panel Violin Black White Matte
By A***a
April 25, 2024
Poor quality. Didn't even produce sound when bowed. I returned it but they didn't refund me up until I gave up. I will never buy anything from them no more.Do it at your risk
Service Team:

We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. We have forwarded your issue to our Research and Development Department and Quality Control Department, and we will strengthen our control over product quality and continuously improve our quality. Glarry

Glarry GIB 5 String Bass Guitar Full Size HH Pickup Black Burlywood Sunset
By e***z
April 22, 2024
Fixed it myself, had to replace neck. Put new humbckers. Replaced broken nut. Replaced electrical with fender set. Bass now hammers,great if u know how to set up a guitar
April 29, 2024
Lynn in customer support addressed my issues
Glarry GIB Bass Guitar Full Size 4 String Burlywood Black Sunset
By I***m
March 22, 2024
When I got my bass, I was not expecting much. The quality control is poor! The bridge screws was stripped out and neck bolts rusted . The fret board end was not finished and fitted poorly. I saw all of the reviews and took a chance. I would not recommend this bass guitar. The should be playable.
Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. We'll contact you soon. Glarry

April 02, 2024
Customer Service took care of my issues.
Glarry GT102 41inch Full-Size EQ Cutaway Spruce Top Grape Voice Hole Round Back Acoustic-Electric Guitar
By J***n
March 15, 2024
Okay so received the Glarry GT102 the body was in perfect shape upon further inspection tuning and stretching of the strings I noticed that the frets are super scratched and it appears they were hammered in with a waffle faced framing hammer and the fretboard itself wasn't even sanded to smoothness . I will be contacting customer service and see if we can resolve this issue
Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes.We'll contact you soon. Glarry

March 18, 2024
After some time and negotiation the company and I came to an agreeable compromise , as for customer service they are top notch in assisting me through the issue and process
Glarry GIB Bass Guitar 4 String Red Pearl Guard w/20W Amplifier Black Green
By T***n
February 29, 2024
Stopped working after 2 days
Service Team:

We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. We have forwarded your issue to our Research and Development Department and Quality Control Department, and we will strengthen our control over product quality and continuously improve our quality. We'll contact you soon. Glarry

Glarry GIB Active 6-String Bass Guitar with Upgraded Electronics Black White
By A***z
February 17, 2024
Buenas tardes! Este artículo llegó a mi currier BM cargo en Miami sin código de cliente. Tuve que reclamar mi pedido. Por favor, espero que esto no vuelva a suceder porque lo que pierdo es tiempo. Tengan en cuenta esto, porque hace perder tiempo. Pensé que ya tendría este artículo hoy, y será la semana que viene
Service Team:

We apologize for any inconvenience caused and thank you for supporting the Glarry. Our team is currently reviewing the status of your order and will respond to you within 24 hours. Please keep an eye on your email inbox for our update. Glarry

Glarry GV100 Solid Wood Violin 1/8 1/2 1/4 3/4 4/4
By c***n
January 08, 2024
The tube is holding back and no response to my email and calls I m disputing the charge now
Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. Glarry

Glarry GV100 Solid Wood Violin 1/8 1/2 1/4 3/4 4/4
By R***s
January 06, 2024
Not Happy with purchase, I bought it as a Christmas gift but when I put it together an played it the string came apart, i will need a refund
Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. We'll contact you soon. Glarry

Glarry GV102 Acoustic EQ Electric Solid Wood Violin 4/4 Black Matte
By M***s
December 28, 2023
Recorded my package almost 2 months ago, give it take. The items I was so destroyed we were surprised it even made it there. Violin was immediately wrapped for Christmas- where it waited for its new owner. Grandson opened it than realized one half was crushed and damaged. It shipped to Wyoming. I'm located in California; grandson asked me if he could change the color from black to white. I said I don't see why not, I'll ask but they may want it sent back. I've been trying to talk to somebody fo ...
Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. We'll contact you soon.

Glarry GC101 4/4 Full-Size Acoustic Cello Matte Nature Golden Retrovert Black White
By T***i
December 25, 2023
Poor quality Returning to Glarry
Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. We'll reply you soon.Glarry

Glarry 170 Type Electric Guitar w/ 20W Amplifier Sunset White Black
By J***n
December 21, 2023
This guitar has some issues. The tone knob just spins, so I had to tighten it up. No big deal. There are a couple of small dings in the finish on the body. The amp started smoking as soon as I turned it on. I had to throw that away, so now I am out an amp and have a guitar that has small dings in the body. Part of the neck is smooth and part of it is rough. The cable doesn't want to come out of the input jack no matter how hard I pull on it. Some of the fret ends are a little sharp, but not too ...
Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. We'll contact you soon. Glarry

Glarry 36inch Burning Fire Style Electric Guitar w/ 20W Amplifier Red Black Sunset
By D***d
December 20, 2023
Ordered a guitar combo but I received two amplifiers… I would really like this to be solved, I paid the full amount for everything so if I have to pay again that would be very unfortunate.
Service Team:

We apologize for any inconvenience caused and thank you for supporting the Glarry. Our team is currently reviewing the status of your order and will respond to you within 24 hours. Please keep an eye on your email inbox for our update. Glarry

December 24, 2023
Edit: 5 starts, I've received two guitar combos due to my own error, The guitar is nice and the amp is great
Glarry 170 Type Electric Guitar w/ 20W Amplifier Sunset White Black
By B***y
December 15, 2023
Guitar was horrible
Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. We'll contact you soon. Glarry

Glarry 170 Type Electric Guitar w/ 20W Amplifier Sunset White Black
By R***e
December 10, 2023
This middle pickup isn't working kinda pissed off and want my money back
Service Team:

We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. We have forwarded your issue to our Research and Development Department and Quality Control Department, and we will strengthen our control over product quality and continuously improve our quality. Glarry

Glarry GV103 4/4 Spruce Panel Violin Black White Matte
By S***s
December 07, 2023
I purchased this violin as a Christmas gift for my dad and it was delivered with a hole in the side. See the photo. I contacted Glarry with the attached photo and asked for a replacement with free shipping. They offered a $20 refund. I again asked for a replacement with free shipping. I have not heard back yet. I'll supplement if and when I do.
December 07, 2023
I had an initial problem with a damaged violin Christmas gift and gave a one star review, but Glarry has promised to send a replacement without shipping the damaged one back (hopefully in time for Christmas). I appreciate this service.
Glarry GDP-104 88-Key Home Fully Weighted Hammer-action Keybed Digital Piano Black White
By f***o
November 23, 2023
Dont waste your money and time buying this Digital Piano after practicing with it for 3 months the a lot of the keys stopped working, the sound is pretty bad and when you ask the company for a replacement or to fix the problem they cant do nothing about it. Im very sad that now that i have to save money for another digital piano and also had to stop my practice routine :/
Service Team:

We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. We have forwarded your issue to our Research and Development Department and Quality Control Department, and we will strengthen our control over product quality and continuously improve our quality. We'll contact you soon.

November 26, 2023
i got the refund of the product
Glarry Burning Fire 36inch Left Handed Electric Guitar Black
By R***n
October 10, 2023
Guitar was way to small plus the whammy bar wouldn't even fit in the guitar I need to return this product asap
Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. We'll Contact you ASAP. Glarry.

October 15, 2023
They went above and beyond to help me with this item one thing for sure glarrys customer service is number one thanks Lynn
Glarry Student E Flat Alto SAX Saxophone Gold Black
By R***e
October 05, 2023
AS SHOWN IN THE ATTACHED PICTURE ONE OF THE KEYS OF THE SAXOPHONE IS MALFUNCTIONING.
Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. Glarry

Glarry GP Fretless Electric Bass Guitar 4 String Burlywood Sunset
By E***o
September 29, 2023
Fretless board missing dot on "fret" no. 3
Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. We'll contact you soon.

Glarry GV101 Matte Violin 1/2 3/4 4/4
By R***n
September 13, 2023
Mine arrived with the sound post rattling around inside the instrument. To get this correct cost more than the violin.
Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes.We'll contact you soon.

September 20, 2023
Update to first review where my violin was delivered with the sound post rattling around inside... I was pleasantly surprised that the company replaced the instrument immediately with one that I have no complaints about.
Glarry GP Electric Bass Guitar w/20W Amplifier Black Blue Burlywood Red Sunset White Yellow
By m***n
August 21, 2023
The one star is me being generous. I ordered a blue guitar they sent me a black and white one it had scratches on it. It has obviously been used on top of that. They try to make it seem like it was my fault. Poor customer service have yet to speak to a live person. I hate intending on buying three at all they do not want to exchange and I'm just stuck with the black and white guitar when I ordered a blue one I will never purchase anything else from their company, nor will I, give them a good rev ...
Service Team:

We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. We'll contact you soon.

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