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Bass Guitars Reviews(838)

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Sunset Burlywood
By J***n
This guitar was Packaged very flimsy. Box was crushed and had holes in it when received. Headstock on guitar has a gouge in it. Not a happy customer
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for GLARRY. We have already reflected your problem to our logistic department. We will strengthen our packaging to avoid such damage. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GJazz Electric Bass Guitar Sunset Black Burlywood White Blue
By N***n
Bad business lied was told item was in the system and wasn't when I called until 6days later no updates
Service Team:

We are so sorry for delay. During the "special time" please wait for more days. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GJazz Electric Bass Guitar Sunset Black Burlywood White Blue
By T***y
I never Got it ... was a late Christmas present and I already told them about it so i look Like an ass ..
Service Team:

I am really so sorry for delay. You may receive it on Jan.07th. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GJazz Electric Bass Guitar Sunset Black Burlywood White Blue
By K***o
Item keeps saying shipped on 12/23, no record of it shipping. Tracking says still not shipped. Glarry blames UPS, but they say they don't have it yet. Keep getting the runaround via email on both of my items. They charged me right away no problem but no one can tell me why it truly hasn't been shipped. Lame! EDITING to add that again I get a disjointed email from someone blaming UPS for not picking up the order after 12 days. NOT TRUE. SO ANNOYING!
Service Team:

We are so sorry for delay. Your order have been shipped wait for pick up. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GP Electric Bass Guitar White Black Red Yellow Blue Sunset Burlywood Dark Blue
By J***s
Bass received on Jan. 4 It is defected has glue. all over it and pick guard scared. Looks like it is a return and repair attemped. I ordered another one, a GIB bass instead would like to return this one . Please send return info to be reimbursted.
Service Team:

We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Sunset Burlywood
By A***s
I have no review my order yet
Service Team:

We are so sorry for delay.If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Sunset Burlywood
By j***e
Absolutely horrible. I canceled my order from Amazon. Because you said it would be here December 23,2020. Then when my order was placed. The shipping date went to 12/29/2020. So my grandson did not have a gift to open on Christmas like the other kids. I am very disappointed. Please don't make false dates to get people orders then change the dates.
Service Team:

We are so sorry for delay.If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GP Electric Bass Guitar White Black Red Yellow Blue Sunset Burlywood Dark Blue
By A***z
Haven't opened the box yet, so I don't if the bass is nice or not but I can comment on the customer service of Glarry Music, or shall I say, lack of customer service. I ordered what I thought was the bass my son had asked for. I learned the next day it was not. My order had not shipped yet, so I emailed 3 times and phoned (left vmails as no one answered the phone) to cancel the order. The website says you can cancel for free as long as the item has not shipped. A few hours later, I received ...
Service Team:

I am so sorry for that. Thanks for your feedback, your voice really let us know where to start. Some times, the letter will be in your spam folder, if you don't receive it, please check your spam folder. So sorry for the inconvenience.Glarry

Glarry GJazz Electric Bass Guitar Sunset Black Burlywood White Blue
By D***y
Bought this one week back. Product is faulty. It is not working. I can't believe it a brand new guitar was sent as faulty. Stings are not working. Contacted the company 3 times via email but no response and tried to ring the number provided but again no response. I don't know whether this company is fake.
Service Team:

I am so sorry for that. Maybe the letter was in your spam folder. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry.

Glarry GP Electric Bass Guitar White Black Red Yellow Blue Sunset Burlywood Dark Blue
By G***r
According to UPS, the item has NOT been shipped, . I have been trying for 2 days to CANCEL the order, without Result NO NONE answers the Phone, NO ONE answers E-Mails Customer Service is NON-EXISTENT!!! I SUPPOSE I AM GOING TO HAVE TO TAKE THIS MATTER UP WITH PAY-PAL I have already Ordered another guitar from another Vendor who actually has their Shit Together
Service Team:

I am really sorry for the delay of your order. Sorry for didn't reply to you. Your order Scheduled Delivery Thursday 12/17/2020 Estimated Time by 9:00 P.M. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Sunset Burlywood
By R***e
Well I ordered this item and they sent me an email that it had shipped, When in fact all they did was create a fed-ex shipping label, As of today they have not taken this item to a fed-ex store or shipment facility and it apparently is just sitting in their warehouse collecting dust, Seven days now they charged me but yet no movement on my purchase.
Service Team:

We are so sorry for delay. Estimated delivery date: Thursday 12/10/2020 by end of day. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Thanks for your support.

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Sunset Burlywood
By C***r
Electrical buzz from guitar, tried different cables and different amps and the buzz remains. The buzz drop significantly if all strings have fingers touching them which isn't how I play. The buzz is reduced as long as one string is being touched which makes it playable but really not enjoyable. Either the design is not grounded or this guitar has a defect. Shipping was faster than expected and the value for a bass and amp is unmatched... hopefully you don't get the buzz kill.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GP Electric Bass Guitar White Black Red Yellow Blue Sunset Burlywood Dark Blue
By T***s
The guitar was damaged during shipping and I've been trying to reach someone in regards to returning and getting a replacement. Tommie Clark-Davis 559 871 4450. Thanks
Service Team:

We are so sorry to reply to you so lately. Our after - sale - service will try our best to solve the issue ASAP.Glarry

Glarry GP Electric Bass Guitar White Black Red Yellow Blue Sunset Burlywood Dark Blue
By K***n
I ordered and bought a new bass guitar for my 14 year old son, for his birthday present. It arrived damaged, and we called -no answer-really, a voice mail is your form of customer service-? No return phone call from my TGREE messages left, asking for help. I have called and also, m is, emailed-FOUR emails, asking for help, No one in your organization has cared enough to even return my calls or emails. My son is devastated. This ruined his birthday. Worse, yet, I cannot even tell him thst this ...
Service Team:

We are so sorry for everythins. Our After - Sale - Service will try best to solve your problem ASAP.If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry.

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Sunset Burlywood
By S***k
So I ordered this (in a bundle with extra strings) and received the strings but never got the guitar+amp. I even paid for express shipping! One star for now until customer service responds to my email or actually sends me my guitar so I can leave a proper review.
Service Team:

We are so sorry for delay. Hope you could receive it ASAP.If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry.

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