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Electric Guitars
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Electric Guitars

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Electric Guitars Reviews(736)

Glarry GST3 Electric Guitar Blue Sunset
By D***s
Had no output from pickups. And MAJOR ground issues. Been awaiting a reply from my email about how to get a new one. And I hope it's just a one off that I got. Hopefully Glarry staff gets back to me in a timely manner.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center cs@glarrymusic.com, we will do everything we can to help you. Glarry

Glarry GST Electric Guitar w/ 20W Amplifier Black Blue White Sunset Sky Blue
By R***y
I can't review something I haven't received yet
Service Team:

We are so sorry for that. Due to the spread of COVID-19, online shopping has risen dramatically. We are still committed to our same-day shipping guarantee, but the effects of COVID-19 are causing delays with order processing & transportation systems outside of our control. Thank you for your understanding.

Glarry GST Rosewood Fingerboard Electric Guitar Black Red Sunset
By M***h
This is the body of an email which I sent to Glarry a week ago and have not yet heard back: I received this product and the item box was already ripped open and damaged. There are scratches around the guitar, and more importantly, the frets appear to be damaged. There is also a crack running down the fretboard. I will be exchanging this guitar for a replacement just like it. Please send me an undamaged item this time.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for GLARRY. We have already reflected your problem to our logistic department. We will strengthen our packaging to avoid such damage. If you have other questions, please contact our customer support center cs@glarrymusic.com, we will do everything we can to help you. Glarry

Glarry GST Maple Fingerboard Electric Guitar Black Red Blue Sunset
By G***r
Great Guitar! Unresponsive Customer Care. NO Expedited shipping I paid for! I would give 1/2 star due to no response about the missing amp that was bundled and shipping me and egg steamer with the amp Tracking number. 5 days and waiting for customer service to respond to my email about the amp see the attached picture of the sent email. If you want a better review I need: 1, a prompt response 2, an expedited delivery of the missing amp' 3, A refund of expidited shipping that did not happ ...
Service Team:

Dear customer, 1. AMP has been resent, you will receive the tracking number within 36 hours.2. We have upgraded the economic express Fedex Ground for you, and the actual free shipping is Fedex Smart Post. We ship normally within 24 hours, because you need to change the address, the order is delayed for 1 day, we are willing to refund 9.99. 3. Sorry, our system bug, your email was not pushed to our after-sales system, so it was not timely Reply.

Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset
By j***s
Back in the day 35 odd years ago I had fair few guitars and amps and actually had a Fender Stratocaster. However things changed after marriage and children. In this period of my life at 58 I just have a classical acoustic. Cuting to the chase, I wanted an electric guitar to have a hobby and learn some music for enjoyment. I bought a second hand guitar but to be honest it was rubbish. I researched You Tube and internet looking for a budget guitar. There was some great reviews for Glarry music an ...
Glarry GST Rosewood Fingerboard Electric Guitar Black Red Sunset
By B***s
Where is my guitar? I have emailed you to see if you can file a missing package claim to FedEx as only the shipper can do so and I have not heard anything back
Service Team:

We are so sorry for that. Due to the spread of COVID-19, online shopping has risen dramatically. We are still committed to our same-day shipping guarantee, but the effects of COVID-19 are causing delays with order processing & transportation systems outside of our control. Thank you for your understanding.

Glarry GST Electric Guitar White Red Blue Yellow Green Sunset Sky Blue Black
By G***o
I ordered the Senset guitar and you mistakenly sent me the Sunburst. The blue guitar is very nice! The previous order Jazz bass was great too. I have 4 Sunburst guitars and really wanted the Senate that I ordered. Gerry Polo Gcpolo@gmail.com
Service Team:

Thanks for your feedback, we are so sorry for that. Our after-sale-service will contact you ASAP. Glarry.

Glarry GST Electric Guitar White Red Blue Yellow Green Sunset Sky Blue Black
By B***e
It's no fault of Glarry but this guitar was lost by FedEx. I contacted Glarry customer service and they promptly refunded my money.
Glarry Burning Fire Style Electric Guitar w/ 20W Amplifier Red Black Sunset
By P***r
There was a gigantic hole in the box...
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for GLARRY. We have already reflected your problem to our logistic department. We will strengthen our packaging to avoid such damage. If you have other questions, please contact our customer support center cs@glarrymusic.com, we will do everything we can to help you. Thanks for your support.Glarry

Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset
By I***y
The knob jack plate was loose because it was cut too long on the body and was patched with a different wood. And the first string tuning machine couldn't tune because the gears were garbage and couldn't hold any tension so it kept slipping.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center cs@glarrymusic.com, we will do everything we can to help you. Thanks for your support.

Glarry GST Rosewood Fingerboard Electric Guitar Black Red Sunset
By M***s
Where is my guitar? Mitchell Phillips
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order's status and reply you in 24 hours. Please pay attention to your emails. If you have other questions, please contact our customer support center cs@glarrymusic.com, we will do everything we can to help you. Thanks for your support.

Glarry GST-E Rosewood Fingerboard Electric Guitar Zebra Stripes Black Red Blue
By M***n
Hasn't shown up paying extra for shipping was a bad choice order got screwed up supposed to be 3 there different guitars only 1 came pretty disappointed
Service Team:

We are so sorry for that, hope you will receive it ASAP. Have a nice day.

Glarry GST-E Rosewood Fingerboard Electric Guitar Zebra Stripes Black Red Blue
By R***y
This guitar was supposed to be red tribal ?? It was pink except for the neck pocket and the pattern color it played well after I set it up.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center cs@glarrymusic.com, we will do everything we can to help you. Thanks for your support.Glarry

Glarry GST Electric Guitar White Red Blue Yellow Green Sunset Sky Blue Black
By D***r
I ordered the GST Sunset guitar and the box arrived damaged, and the guitar itself has some scuffs and dings in the finish on the front and back of the guitar. The boxes that Glarry is using to ship their guitars are very weak and flimsy. I feel if Glarry would use stronger boxes for shipping the instruments would be better protected. I bought the Glarry Jazz Bass in White color, it arrived as well with scratches on the front of the bass down by the bridge. I was able to buff some of the scratch ...
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for GLARRY. We have already reflected your problem to our logistic department. We will strengthen our packaging to avoid such damage. If you have other questions, please contact our customer support center cs@glarrymusic.com, we will do everything we can to help you. Thanks for your support. Glarry

Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset
By K***k
Tried to cancel before shipped, status changed from pending to shipped before I was given a response. I did not want this model I wanted the GST and was not able to cancel and now it's shipped! No phone number to cancel! Could have been easy fix!
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will call you ASAP.

Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset
By M***n
Delivered damaged. I sent email to Glarry to find out what to do. Still waiting on a response. But this is the only time I have been disappointed with the shipping. I'm very happy with my other orders and looking forward to doing more business with Glarry. Thank you.
Service Team:

Sorry, FedEx messed up. I responded to you on 4.25, please check the email, we will give you a satisfactory solution.

Glarry GST-E Rosewood Fingerboard Electric Guitar Zebra Stripes Black Red Blue
By A***s
Shipment was cancelled by Glarry music very disappointed
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order's status and reply you in 24 hours. Please pay attention to your emails. If you have other questions, please contact our customer support center cs@glarrymusic.com, we will do everything we can to help you. Glarry

Glarry GST Electric Guitar White Red Blue Yellow Green Sunset Sky Blue Black
By M***y
Okay I just wrote a reason review and comments for what happened with the , guitar, the amps, the shipping errors not only with FedEx, it's with the whole order is messed up. I'm trying this again. The the two shipping orders that went out in the same time were incorrect and inconsistent with the order there's FedEx who had different shipping orders. Not only did the electric guitar that came first left the shipping Warehouse down the street at just before 5 a.m. and didn't get there till late i ...
Service Team:

Dear customer: We have multiple warehouses, your order is not in one warehouse, so different warehouses have shipped. I checked the courier and it was sent to the address you provided and it was signed. Our customer service will contact you to check if there are any other problems, please check your email carefully.

Glarry GST Electric Guitar White Red Blue Yellow Green Sunset Sky Blue Black
By T***o
I never recieved it. If you check fed ex it was shipped to the wrong address. I tried to contact multiple times with no success. I am very upset with your customer service. I have paid for 2 guitars and have only recieved 1. I will be waiting for a response from you but if I don't hear back soon I will be contacting my credit card company to cancel payment. I was really hoping to get this before Christmas. Thank you. Travis
Service Team:

Sorry for the inconvenience, you will received two packages in this order. Another package still in transit, you will receive it in 12/17/2019 probably. Have a good day!

Glarry GST Electric Guitar White Red Blue Yellow Green Sunset Sky Blue Black
By C***s
Fed X delivered the guitar with the box all crushed and i didn't accept it. Fed X is shipping the guitar back for replacement or refund..
Service Team:

Sorry, fedex messed up, a new one has been sent to you, please pay attention to check.

Glarry GST Electric Guitar White Red Blue Yellow Green Sunset Sky Blue Black
By t***a
I've tried several times to contact seller with no reply. Need to have guitar replaced neck is warped nothing lines up. Razor sharp fritz.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer staff had sent email to you, please recheck your email. We will re-call you later. If you have other questions, please contact our customer support center cs@glarrymusic.com, we will do everything we can to help you. Thanks for your support.

Glarry Burning Fire Style Electric Guitar w/ 20W Amplifier Red Black Sunset
By J***l
Haven't got guitar yet but when I do I will let y'all know how satisfied I am
Glarry GST Electric Guitar White Red Blue Yellow Green Sunset Sky Blue Black
By J***i
Has anyone else receive the wrong thing? I ordered a yellow guitar and instead they sent a white bass. There is no phone number to call,so this really sucks man!
Service Team:

We are apologize for this, it is our mistake. We will send the right one to you. Our after-sale-service staff have gave you a call and sent an email to you, please check the email.Thank you for your order. GLARRY

Glarry GST Electric Guitar w/ 20W Amplifier Black Blue White Sunset Sky Blue
By C***s
I received my guitar with a crack in the body behind the heel joint. It will eventually break. I had high hopes of buying more instruments at a great price. The neck itself is nice just like an older strat. I can put up with a lot for this price. But not a crack in the body. Someone had to see the crack but sent it to me anyway. If your selling factory seconds we should know. Otherwise there is no quality control. I wouldn't spend my money again here. This is unacceptable.

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