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Guitars Reviews(3023)

Glarry GP Fretless Electric Bass Guitar 4 String Burlywood Sunset
By A***n
May 08, 2021
By far one of the worst instruments that I have ever purchased. The reviews I read and watched were misleading. But, what could I expect for $110.00. I feel actually violated by this atrocity.
Service Team:

Thanks so much for your feedback. Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

Glarry GT304 38inch Concert Cutaway Spruce Front Folk Acoustic Guitar Burlywood with Bags
By D***t
May 07, 2021
As I was tuning the guitar the bottom 2 strings broke immediately. The strings must've been on this thing for years seeing they could not stand up through a simple tuning.Ive not messed w the guitar since because of my frustration w this situation.thanks anyway.Doug S
Service Team:

Thanks for your feecback. Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

Glarry GT501 40inch Matte Concert Cutaway Spruce Front Folk Acoustic Guitar Black Gradient Red Gradient Sunset Burlywood
By R***t
May 07, 2021
Never received guitar.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

May 13, 2021
Very pleased! Glarry jumped right on resolving my issue. So I give 5 stars review
Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow
By J***n
Apr 27, 2021
Arrived on time. But, without the 20W Amp.
Service Team:

Thanks so much for your feedback. Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow
By J***m
Apr 21, 2021
It has been a week, but the shipping status has never changed. Showing "on the way" ontario CA usa, been 5 days. I see a few people having the same issue. Let me know if it is ever gonna move from where it is sitting. If it was to be delivered on the expected day, it should have made some changes by now.
Service Team:

Thanks so much for your feedback. Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

Apr 26, 2021
I complained previously that the shipping status did not show any changes. Oddly i got the shipment on the expected date. Too bad that i cannot change the satisfaction rate. The quality of the bass guitar is far better than expected. No scratch or cracks whatsoever, and the knobs are not wobbly either, unlike some youtube reviewers' claims. I do not know the sound quality and product quality of other bass guitars, but as a beginner who is a heavy metal fan, it creates the sound the right way, ...
Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset
By A***s
Apr 21, 2021
Received this product with quite a few flaws no screws for the control plate which was off of the guitar frets were a bit scratchy but that's not the problem. One of the strap buttons was missing aswell and the string trees were mounted wrong
Service Team:

Thanks so much for your feedback. Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon.

Glarry 170 Type Electric Guitar Black Sunset
By D***e
Apr 19, 2021
Guitar arrived missing a adjustment screw on a saddle in the tremolo tailpiece. This guitar could not have been set up at the factory, sloppy job. Contacted Glarry customer service many times, they could not be bothered to contact me. They offered me ten dollars to go buy a screw.I explained that you can't just go to the hardware store and buy a screw for one of these. I told them a new set of saddles and strings to repair the guitar correctly would cost $20.00 . They have ignored me. VERY POOR ...
Service Team:

Thanks so much for your feedback. I am so sorry for the issues. Our customer -service will contact you soon. If you don't receive our reply, please check your spam folder. I am so sorry for this. Glarry

Glarry GST Maple Fingerboard Electric Guitar Black Red Blue Sunset
By C***y
Apr 18, 2021
I feel like this one was rushed in production. Came with either a misaligned neck or the bridge is off center. The high e is almost off the neck at the base. The pickups are slanted as well, but I think this is fixable easy enough. Not sure about the neck. May have to reset the bridge or reshape the pocket. Not worth packing it all back up, driving to ups to ship it back. If it wasn't for the neck, it would have been playable and a great deal..
Service Team:

Thanks so much for your feedback. Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

May 12, 2021
Update: I had a some issues. Glarry reached out to me and took care of it promptly with excellent communication and customer service. I will be back to purchase from them again.
Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset
By D***y
Apr 18, 2021
I have not recieved my guitar, and UPS has not offered any help. The tracking number provided shows a package in the same place for 3 weeks, UPS says it should have arrived days ago but will not offer more help. I am hoping Glarry can help.
Service Team:

Thanks so much for your feedback. Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

Apr 27, 2021
Unfortunately UPS delivery service lost my guitar. UPS was very difficult in helping me with this situation, but the staff at Glarry were extremely quick to respond and begin figuring the situation out. As soon as I reported the guitar as being lost, I was speaking to a staff member to resolve the issue. Because I am moving soon, I had to cancel my order. However, because of the friendly service and prompt responses from staff, I will be getting a Glarry guitar in the future. During the pandemic ...
Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset
By M***n
Apr 17, 2021
Wouldn't know how it is, I've never received it. Emailed customer service twice and had no response, called and said that they are overwhelmed with orders, would be nice if they are out of stock to email you,
Service Team:

Thanks so much for your feedback. We are so sorry for the issues. Our customer-service will contact you soon. If you don't recive it, please check your spam folder. Glarry

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow
By S***s
Apr 17, 2021
Still saying on way to UPS after being shipped 13 days ago. Sent email and was told to wait another week and see if it updates. No that's BS!!!!
Service Team:

Thanks so much for your feeback. Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow
By M***n
Apr 15, 2021
I have not received....
Service Team:

Thanks so much for your feedback. Sorry for the inconvenience caused to you! We appreciate your support for Glarry. Hope you could receive it on saturday.

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow
By A***y
Apr 13, 2021
My 4th guitar string came broken!
Service Team:

Thanks so much for your feedback. Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow
By K***l
Apr 13, 2021
The bass is nice looking but buzzes slot when played. It has a dead spot on the d string on the 8th or 9th fret with which I'm very unhappy. I was advised by your customer service to take it to a guitar shop to see if they could fix it. The nearest guitar shop is 25 miles from me. I'm hoping that I can get a Return Label so I can send it back. I purchased an electric guitar from you that I'm quite pleased with. I'm sure the problem with the bass is the exception to the rule when it comes to the ...
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

Glarry GP Electric Bass Guitar w/ 20W Amplifier Black Blue Burlywood Red Sunset White Yellow
By M***u
Apr 13, 2021
I haven't received my order yet it has been almost a week and my package has not moved for four days
Service Team:

Thanks so much for your feedback. I am so sorry for the delay. Hope you will receive it soon. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Apr 30, 2021
Update: This is actually really good. My package was lost so they te-shipped one to me and it came quickly and perfectly with out any damage. Will consider buying again
Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset
By J***y
Apr 12, 2021
Well, you asked I received Sunburst Tele wherein the bridge pickup was rusted and inoperable. You replaced it with another that was crushed in shipping and arrived with major finish cracks and chipping. You offered a $15 refund. Swell. No thanks.
Service Team:

Thanks so much for your feedback. Our customer-service will contact you soon. Glarry.

Glarry GIB 5 String Electric Bass Guitar SS Pick-up Burlywood Transparent Yellow Sunset Brown
By S***e
Apr 11, 2021
Very good starter bass at a decent price. Nice tone was easily dialed in. B string isn't floppy and even string volume on all strings. Not heavy, actually too light imo. Lacks the solidness of a higher level instrument. Quality doesn't have to be expensive as Glarry has shown here. Way to go Glarry!!
Service Team:

We appreciate your support for Glarry. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GST Maple Fingerboard Electric Guitar Black Red Blue Sunset
By C***r
Apr 09, 2021
Gotta be honest they sent me the wrong guitar with a crack in the body near the tone knob and and it had a couple of chips in the paint gotta be honest I kinda was expecting a bit more but I didn't wanna be rude and contact them about it
Service Team:

Thanks so much for your feedback. We are so sorry for this. Our customer service will contact you soon. Glarry

Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset
By K***r
Apr 09, 2021
Guitar was beautiful and felt nice but unfortunately mine was damaged. They did give me most of my money and I kept the guitar. But I would have rather a new guitar. They just really didn't want to make that deal. And its kinda hard to get in contact with them. I really wanted to like it. Maybe I'll try again someday
Service Team:

Thanks so much for your feedback. I am so sorry for the issues. Our customer - service will re-contact you soon. Glarry

Glarry 170 Type Electric Guitar w/ 20W Amplifier Sunset White Black
By J***h
Apr 07, 2021
Gutar was delivered to wrong apt. UPS got it wrong. Ive emailed them but no reply. Neighbor kept it. I found packaging in dumptser. Very nice packaging.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for GLARRY. We have already reflected your problem to our logistic department.We would censor more about the problem. Our customer - service will contact you soon. Glarry

Apr 10, 2021
After talking with Lin, problem seems to be resolved. Thats costomer service!

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