on August 11, 2022

First, let me say that I have several Glarry guitars and basses, and I am very pleased with them. I ordered the GT102 guitar for my grandson who live in Las Vegas, Nevada. It was shipped within a few days and arrived quickly. He called me and thanked me for the guitar, but he didn't tell me much about it. When my wife and I traveled from our home in Amarillo, Texas to Las Vegas for our daughter's birthday, I was extremely disappointed to see the condition of the guitar! The strings were al ...

First, let me say that I have several Glarry guitars and basses, and I am very pleased with them. I ordered the GT102 guitar for my grandson who live in Las Vegas, Nevada. It was shipped within a few days and arrived quickly. He called me and thanked me for the guitar, but he didn't tell me much about it. When my wife and I traveled from our home in Amarillo, Texas to Las Vegas for our daughter's birthday, I was extremely disappointed to see the condition of the guitar! The strings were all resting on the fingerboard and it was completely unplayable... I tried to do some adjusting, but it appeared that the bridge may have become damaged and was basically laying at about a 45 degree angle, so the strings were not being supported. I contacted Glarry about the problem and they wanted a video or picture of the problem. My grandson did try to get some pictures, but I haven't been able to send them to Glarry. This has been going on now for a couple months and there has still not been a resolution. I am unable to travel back to Las Vegas just to take care of the guitar, so I may just have to get him a different instrument. Still waiting to hear more from Glarry's support team. s

on August 15, 2022

After contacting Glarry about some problems with GT 102 guitar that I had ordered for my grandson, I must say that they were very responsive and were able to resolve the issues quickly and were more than fair. I will definitely be working with Glarry in the future.

on June 07, 2022

Won this guitar in a contest. Came with heavy gauge strings. Ordering new extra light ones. Intonation is slightly off on a few strings, but WAY off on the lower E string. Don't know if a luthier can fix it. Pickup is microphonic so it feeds back pretty quick, but tone controls are very effective. Overall, a nice sounding guitar if it can be properly set up. Thinking about re-tuning to Hawaiian slack key. Will re-post if I do.

on March 25, 2022

Quality is not what I was expecting. Paint or whatever was used on the back of the body looked old. There are places where it ran. The cord input is loose. Not happy. Would like to return

on March 29, 2022

*Updated Review* ....Writing this updated review to showcase the impeccable custom service I received from Glarry. Was contacted in a timely fashion (just like they said). Rep was very polite and professional. Showing the upmost concern for my situation. Gave me options on how to rectify the issue, which I appreciate. Add two stars to this review. I will definitely be purchasing from you again.