on February 13, 2022

I am currently attempting to return the guitar due to a defect. So far, I'm not very thrilled how it's progressing. Once the return process is over, I can come back and hopefully, have a better review of the company and the service department. As for the guitar, it looks great; it just has a defect in the construction and that is why I'm trying to return it.

on February 17, 2022

UPDATE: Glarry has reached out to me for a resolution on this matter. They offered to pay for the repair, but I only wanted to return it. The final agreement was a refund of the majority of the original price and I keep the guitar. It was a fair offer and I accepted it. They really did want to make things right without having the item returned. I'm unable to change my One Star satisfaction score, but I would give it Three Stars now. I hope this helps others not to be concerned about purchas ...

UPDATE: Glarry has reached out to me for a resolution on this matter. They offered to pay for the repair, but I only wanted to return it. The final agreement was a refund of the majority of the original price and I keep the guitar. It was a fair offer and I accepted it. They really did want to make things right without having the item returned. I'm unable to change my One Star satisfaction score, but I would give it Three Stars now. I hope this helps others not to be concerned about purchasing from this company. Just remain patient as they work with you and things will work out. 2022/02/13 12:13:58 by you I am currently attempting to return the guitar due to a defect. So far, I'm not very thrilled how it's progressing. Once the return process is over, I can come back and hopefully, have a better review of the company and the service department. As for the guitar, it looks great; it just has a defect in the construction and that is why I'm trying to return it.

on October 12, 2021

I'm happy with my purchase. It arrived on time in good condition. I have no negative comments.

on September 25, 2021

Beautiful guitar,This guitar is great for whom ever is a beginner easy to tune,the cost is of the guitar is perfect.

on August 12, 2021

Great guitar for beginners,decent quality,loves the color.

on July 02, 2021

I am so happy with it!Great Value for Beginners.

on September 14, 2020

very fast shipping, bought this for my son and he loves it.

on July 21, 2020

I'm actually still waiting for the guitar due to Covid related shipping delays out of LA. Piece is now finally on the way But, I can tell you that Glarry's customer service has repeatedly been responsive and helpful in getting me information. The customer service experience often gives you an indication about the company, so I am starting off this adventure with Glarry with high hopes.