on May 30, 2024
Drum arrived with a hole in the 14" head. I tried to send an email to customer service but the email address link came back as undeliverable. I've bought a few products from Glarry in the past couple of years. The sax had stuck keys, my first bass guitar arrived with a broken tuner and now the drum has a hole in the head. Even thought the repairs a inexpensive for each product I've purchased, they have been a consistent inconvenience. Third time is charm. This is definitely the last time I'll gi ...
Drum arrived with a hole in the 14" head. I tried to send an email to customer service but the email address link came back as undeliverable. I've bought a few products from Glarry in the past couple of years. The sax had stuck keys, my first bass guitar arrived with a broken tuner and now the drum has a hole in the head. Even thought the repairs a inexpensive for each product I've purchased, they have been a consistent inconvenience. Third time is charm. This is definitely the last time I'll give a chance. I do not recommend purchasing from them.
Service Team:
We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. We have forwarded your issue to our Research and Development Department and Quality Control Department, and we will strengthen our control over product quality and continuously improve our quality. We'll contact you soon.