by D***s on November 23, 2020

The ukulele arrived and it's fine but I also ordered a guitjo banjo at the same time that never arrived on the site here it says it's processing when I was told it would be here in 5-7 days now I've called many times and can't get a customer service rep on the phone or anyone to even answer the phone to tell me what's going on with the order they took the payment now I'm just stuck wondering i order this as a birthday gift because it said in stock and will arrive in 5-7 days if I had known that ...

The ukulele arrived and it's fine but I also ordered a guitjo banjo at the same time that never arrived on the site here it says it's processing when I was told it would be here in 5-7 days now I've called many times and can't get a customer service rep on the phone or anyone to even answer the phone to tell me what's going on with the order they took the payment now I'm just stuck wondering i order this as a birthday gift because it said in stock and will arrive in 5-7 days if I had known that wasn't true I'd had never ordered in the first place now I can't even talk to someone to cancel the order or get any info on what the problem is is the another telephone number then the one on the site that someone might answer?

by D***g on June 01, 2019

A very nice-looking tenor uke, the matte rosewood finish is incredible. The 2 issues I have are 1) The nut is slightly higher than I like, making the string height up the neck uncomfortable. This should be fairly easy to remedy. 2) The Bridge material is a cutoff piece of plastic, which unfortunately does not fit snuggly in the bridge slot. This plays hell with the intonation, and this piece will need to be replaced, likely with a harder material like bone or Corian. The uke has a warm cle ...

A very nice-looking tenor uke, the matte rosewood finish is incredible. The 2 issues I have are 1) The nut is slightly higher than I like, making the string height up the neck uncomfortable. This should be fairly easy to remedy. 2) The Bridge material is a cutoff piece of plastic, which unfortunately does not fit snuggly in the bridge slot. This plays hell with the intonation, and this piece will need to be replaced, likely with a harder material like bone or Corian. The uke has a warm clear tone. The provided strings are for a high G tuning. Regardless of your preference for high or low G tuning, I'd recommend swapping the strings out right away - no point in waiting for bad strings to stretch just to have to replace them later. Would I recommend this uke? It does need a little help, but the end result will be worth the time put in to get it there.