on April 20, 2022

I've received my blue, GGS-101. Please let me say first that I have played guitar, primarily bass, but also regular guitars. I've owned more guitars than I can remember, mostly high end guitars. I have purchased lower end guitars, mainly SX, and they give my high end basses a run for the money. However, this guitar is the worst I've ever had. The tuners are so slack it's impossible to get in tune, I could get in tune in one cord but it is out of tune with another. There is fret noise up and down ...

I've received my blue, GGS-101. Please let me say first that I have played guitar, primarily bass, but also regular guitars. I've owned more guitars than I can remember, mostly high end guitars. I have purchased lower end guitars, mainly SX, and they give my high end basses a run for the money. However, this guitar is the worst I've ever had. The tuners are so slack it's impossible to get in tune, I could get in tune in one cord but it is out of tune with another. There is fret noise up and down the neck but worse from the 5th. fret and up. The finish is good but the guitar needs major work to just make it playable, more work than I am qualified to do. Maybe a good guitar tech can correct these issues but I shouldn't have to pay someone to do it. Due to the total lack of playability I would like to return this guitar, free of charge per your return policy for a full refund. Thank you for you consideration.

on May 02, 2022

While I'm really a bass player I do also play guitar. I've wanted an ES-335 style guitar for years. I chose the Glarry GGS101 because of the price and customer reviews. I was confident that I would get the guitar I wanted or the company would stand behind it. I got the guitar I wanted and the blue makes it a beautiful guitar. Unfortunately the set up on the guitar left a lot to be desired and led to a rating of 1. But then the Customer Service department, specifically Lin, stepped in and was rel ...

While I'm really a bass player I do also play guitar. I've wanted an ES-335 style guitar for years. I chose the Glarry GGS101 because of the price and customer reviews. I was confident that I would get the guitar I wanted or the company would stand behind it. I got the guitar I wanted and the blue makes it a beautiful guitar. Unfortunately the set up on the guitar left a lot to be desired and led to a rating of 1. But then the Customer Service department, specifically Lin, stepped in and was relentless in resolving the matter to my satisfaction! I now have the guitar I've always wanted and well deserved respect for a company that is a dying breed, a company that stands firm behind their product. What a concept, take that Gibson and Fender. I would give them 5 stars now if I could.

on April 11, 2022

I ordered the GGS101 but instead received the GIZ101. The finish on the guitar I received looked like somebody scuffed it badly with an sos pad all over the body. There is fret buzz all along the neck. I wouldn't recommend ordering one of these guitars.

on April 29, 2022

I worked with one of the managers of Glarry, got a partial refund on the guitar. They worked quickly with me on any issues with order. Great response by the management. I had someone setup the guitar and it plays great.