January 01, 2020
My story is a little complicated, so please bear with me. I originally ordered and received the Sunset colored Strat model with black pickguard and maple fingerboard. When it arrived, I found unfortunately that, somewhere along the line, a couple of the screws bolting the neck onto the body had been torn partially out of their holes, leaving splintered wood, and indicating that the guitar had experienced a fairly substantial trauma of some sort. Otherwise it was a great-looking guitar. Cu ...
My story is a little complicated, so please bear with me. I originally ordered and received the Sunset colored Strat model with black pickguard and maple fingerboard. When it arrived, I found unfortunately that, somewhere along the line, a couple of the screws bolting the neck onto the body had been torn partially out of their holes, leaving splintered wood, and indicating that the guitar had experienced a fairly substantial trauma of some sort. Otherwise it was a great-looking guitar. Customer Service was very nice (via email), and we quickly worked out an agreement under which I decided on the same color, only in the Telecaster style, and I paid the additional $20.00 to cover the cost differential on the Tele. And, rather than having me send back the damaged Strat model, the representative told me I could just keep it. I'll probably give it to a friend who likes to tinker, and see if he can do some repair work and pass it on to someone in need. I have since received the Tele-style model, and it is very nice. I decided to upgrade the bridge saddles, but basically I found that 1) the neck and fretwork are good; and 2) the nut is actually cut with reasonable accuracy-- hooray! I put a new set of 10's on it, and it plays and sounds great!
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Service Team:
